Trulioo Pros and Cons: Detailed Breakdown
Canadian verification with 400+ data source network
major-pros
Trulioo excels in several areas: intuitive user experience that reduces onboarding time, a robust API for custom integrations, active community and ecosystem, and consistent product improvements. Teams using Trulioo frequently cite productivity gains and reduced context-switching as key benefits.
minor-pros
Trulioo excels in several areas: intuitive user experience that reduces onboarding time, a robust API for custom integrations, active community and ecosystem, and consistent product improvements. Teams using Trulioo frequently cite productivity gains and reduced context-switching as key benefits.
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Areas where Trulioo could improve include: pricing transparency at scale, occasional performance issues during peak usage, and a learning curve for advanced features. Some users in the technology space have noted that certain niche requirements may require workarounds or third-party tools.
minor-cons
Areas where Trulioo could improve include: pricing transparency at scale, occasional performance issues during peak usage, and a learning curve for advanced features. Some users in the technology space have noted that certain niche requirements may require workarounds or third-party tools.
What Users Say About Trulioo
The amount of biometric data collected during a simple verification is staggering. Most users have no idea what they are consenting to.
Their data retention policy is deliberately vague. Submitted a DSAR and the response took 42 days and was incomplete. Retention far exceeds what they claim publicly.
What happens to biometric data after verification is complete? Do they actually delete it or just claim they do?
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