How to Opt Out of Zoom Data Collection and AI Features
Zoom opt-out should prioritize disabling AI Companion data training, enabling E2E encryption, and reviewing cloud recording settings.
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Learn MoreStep-by-Step Guide
- 1
Go to zoom.us/profile and log in to your Zoom account
- 2
Navigate to Settings, then Privacy to review privacy options
- 3
Disable AI Companion features if they are enabled in your account
- 4
Review settings at Settings, then Recording to manage cloud recording defaults
- 5
Enable end-to-end encryption where available in meeting security settings
- 6
Disable any remaining attention tracking features in advanced settings
- 7
Review third-party integrations and remove any unnecessary connected apps
- 8
For AI Companion specifically, go to Settings, then AI Companion and disable all data training options
About This Opt-Out Process
Opting out of Zoom's data collection requires following a medium-level process that typically takes 15-20 minutes. The process may involve navigating privacy settings, submitting formal requests, and following up to verify data deletion. Under GDPR and CCPA, companies are legally required to honor valid opt-out and deletion requests within specified timeframes (typically 30-45 days).
After completing the opt-out process, use the following verification method to confirm your data has been removed: Review AI Companion and Privacy settings to confirm all AI features and data training options are disabled. Note that some companies may retain certain data required by law or for legitimate business purposes, even after an opt-out request. If your request is not honored within the legal timeframe, you have the right to escalate to your local data protection authority.
Direct Contact
DSAR Email: privacy@zoom.us
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Verification
Review AI Companion and Privacy settings to confirm all AI features and data training options are disabled
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