How to Opt Out of Ring Data Sharing and Neighbors App
Ring opt-out requires disabling Neighbors, enabling E2E encryption, and disabling Amazon Sidewalk. End-to-end encryption prevents Ring and Amazon from accessing video content.
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Learn MoreStep-by-Step Guide
- 1
Open the Ring app and go to Account, then Control Center
- 2
Go to Neighbors and disable Community Alerts if enabled
- 3
Enable end-to-end encryption in Video Encryption settings for each camera
- 4
Review Shared Users and remove any unnecessary access to your cameras
- 5
Go to Ring.com, then Account, then Data Requests for a formal data access request
- 6
Disable Amazon Sidewalk in Ring device settings for each Ring device
- 7
Review linked Alexa integrations and remove any if not needed
- 8
Set video retention to the minimum period available in Ring Protect settings
About This Opt-Out Process
Opting out of Ring's data collection requires following a medium-level process that typically takes 15-20 minutes. The process may involve navigating privacy settings, submitting formal requests, and following up to verify data deletion. Under GDPR and CCPA, companies are legally required to honor valid opt-out and deletion requests within specified timeframes (typically 30-45 days).
After completing the opt-out process, use the following verification method to confirm your data has been removed: Review Control Center settings in the Ring app to confirm all changes are applied. Note that some companies may retain certain data required by law or for legitimate business purposes, even after an opt-out request. If your request is not honored within the legal timeframe, you have the right to escalate to your local data protection authority.
Direct Contact
DSAR Email: privacy@ring.com
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Verification
Review Control Center settings in the Ring app to confirm all changes are applied
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