How to Delete Your Ring Account and Camera Data
Ring account deletion should include explicit request for video footage deletion, Neighbors data, and all associated Amazon integrations.
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Learn MoreStep-by-Step Guide
- 1
Open the Ring app on your phone
- 2
Go to Account, then Account Settings
- 3
Look for the Close Account option in settings
- 4
If the option is not available, contact Ring support at 1-800-656-1918
- 5
Or email privacy@ring.com requesting full account deletion
- 6
Request explicit deletion of all video footage, account data, and Neighbors contributions
- 7
Remove all Ring devices from your account before deletion
- 8
Factory reset each Ring device after account closure to clear any hardware-stored data
About This Opt-Out Process
Opting out of Ring's data collection requires following a medium-level process that typically takes 15-20 minutes. The process may involve navigating privacy settings, submitting formal requests, and following up to verify data deletion. Under GDPR and CCPA, companies are legally required to honor valid opt-out and deletion requests within specified timeframes (typically 30-45 days).
After completing the opt-out process, use the following verification method to confirm your data has been removed: Try to log in to the Ring app after closure. Your account should be inactive.. Note that some companies may retain certain data required by law or for legitimate business purposes, even after an opt-out request. If your request is not honored within the legal timeframe, you have the right to escalate to your local data protection authority.
Direct Contact
DSAR Email: privacy@ring.com
Privacy-Friendly Alternatives
Verification
Try to log in to the Ring app after closure. Your account should be inactive.
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