How to Request Deletion of Identity Data From Persona Verification
Persona processes identity data for other companies. Contact both the requesting company and Persona directly for comprehensive deletion.
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Learn MoreStep-by-Step Guide
- 1
Identify which company asked you to verify your identity through Persona
- 2
Contact that company's privacy or support team to request deletion of verification data
- 3
Alternatively, email privacy@withpersona.com directly with a deletion request
- 4
Include the name of the company you verified through in your email
- 5
Reference CCPA, GDPR, or applicable state privacy law
- 6
Request deletion of government ID images and biometric facial data specifically
- 7
Note that the requesting company controls data retention policies in most cases
- 8
Request written confirmation from both Persona and the requesting company
About This Opt-Out Process
Opting out of Persona's data collection requires following a medium-level process that typically takes 15-20 minutes. The process may involve navigating privacy settings, submitting formal requests, and following up to verify data deletion. Under GDPR and CCPA, companies are legally required to honor valid opt-out and deletion requests within specified timeframes (typically 30-45 days).
After completing the opt-out process, use the following verification method to confirm your data has been removed: Request written confirmation from both Persona and the requesting company. Note that some companies may retain certain data required by law or for legitimate business purposes, even after an opt-out request. If your request is not honored within the legal timeframe, you have the right to escalate to your local data protection authority.
Direct Contact
DSAR Email: privacy@withpersona.com
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Verification
Request written confirmation from both Persona and the requesting company
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