How to Request Deletion of Identity Data From Onfido Verification

Opting out of Onfido's data collection requires following a medium-level process that typically takes 15-20 minutes. The process may involve navigating privacy settings, submitting formal requests, and following up to verify data deletion. Under GDPR and CCPA, companies are legally required to honor valid opt-out and deletion requests within specified timeframes (typically 30-45 days).

After completing the opt-out process, use the following verification method to confirm your data has been removed: Request written confirmation from the Onfido or Entrust privacy team. Note that some companies may retain certain data required by law or for legitimate business purposes, even after an opt-out request. If your request is not honored within the legal timeframe, you have the right to escalate to your local data protection authority.