How to Delete Your CLEAR Account and Biometric Data
CLEAR stores iris scans, fingerprints, and facial biometrics. Deletion requires explicit request for all biometric identifier types to be destroyed.
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Learn MoreStep-by-Step Guide
- 1
Contact CLEAR by phone at 1-855-253-2763 to request account deletion
- 2
Alternatively, email privacy@clearme.com with a written deletion request
- 3
Request complete account deletion and deletion of all biometric data types
- 4
CLEAR stores iris scans, fingerprints, and facial biometric data, so specify all three
- 5
Specify you want all biometric identifiers permanently deleted and destroyed
- 6
You will lose access to CLEAR lanes at airports and venues
- 7
Cancel any CLEAR Plus subscription first if you have an active membership
- 8
Request written confirmation of biometric data destruction from CLEAR
About This Opt-Out Process
Opting out of CLEAR's data collection requires following a medium-level process that typically takes 15-20 minutes (phone call). The process may involve navigating privacy settings, submitting formal requests, and following up to verify data deletion. Under GDPR and CCPA, companies are legally required to honor valid opt-out and deletion requests within specified timeframes (typically 30-45 days).
After completing the opt-out process, use the following verification method to confirm your data has been removed: Request written confirmation from CLEAR specifying that all biometric data types were deleted. Note that some companies may retain certain data required by law or for legitimate business purposes, even after an opt-out request. If your request is not honored within the legal timeframe, you have the right to escalate to your local data protection authority.
Direct Contact
DSAR Email: privacy@clearme.com
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Verification
Request written confirmation from CLEAR specifying that all biometric data types were deleted
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