How to Request Deletion of Identity Documents From Au10tix
Au10tix's 2024 credential exposure makes deletion requests particularly urgent. Contact both Au10tix and the requesting platform for comprehensive deletion.
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Learn MoreStep-by-Step Guide
- 1
Au10tix verifies identities for TikTok, X, Uber, LinkedIn, and many other platforms
- 2
Identify which specific platform used Au10tix for your identity verification
- 3
Contact that platform's privacy team first to request deletion of verification data
- 4
Also email privacy@au10tix.com directly with a deletion request
- 5
Include the platform name and approximate date of verification in your email
- 6
Request deletion of all ID document images and biometric facial data
- 7
Reference the 2024 credential exposure incident in your request as additional justification
- 8
Cite applicable privacy law including GDPR, CCPA, or BIPA
- 9
Follow up in 30 days if no response is received
About This Opt-Out Process
Opting out of Au10tix's data collection requires following a hard-level process that typically takes 15-20 minutes. The process may involve navigating privacy settings, submitting formal requests, and following up to verify data deletion. Under GDPR and CCPA, companies are legally required to honor valid opt-out and deletion requests within specified timeframes (typically 30-45 days).
After completing the opt-out process, use the following verification method to confirm your data has been removed: Request written confirmation from both Au10tix and the requesting platform. Note that some companies may retain certain data required by law or for legitimate business purposes, even after an opt-out request. If your request is not honored within the legal timeframe, you have the right to escalate to your local data protection authority.
Direct Contact
DSAR Email: privacy@au10tix.com
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Verification
Request written confirmation from both Au10tix and the requesting platform
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